Joseph Ngera Kariuki

Jomo Kenyatta University Of Agriculture And Technology.

Dr. Karanja Ngugi

Jomo Kenyatta University Of Agriculture And Technology.

Prof. Romanus Odhiambo

Jomo Kenyatta University Of Agriculture And Technology.

CITATION: Kariuki, J. N., Dr. Ngugi, K. & Prof. Odhiambo, R. (February, 2018). Influence of supply chain orientation on performance of categorized hospitals in Kenya: International Journal of Economics and Finance (IJEF), VOLUME 4 (II), 24 - 44. ISSN 2105 6008.

ABSTRACT

The study sought to establish the relationship between supply chain orientation and performance of categorized hospitals in Kenya. The target population was all hospitals offering both inpatient and outpatient services in Kenya as listed by National Hospital Insurance Fund (NHIF). The sampling technique was stratified random sampling. The study used self-administered questionnaires to collect data. The descriptive statistics, reliability and validity tests of the constructs, correlation, factor and regression analysis model were used to analyze the collected data. Data was presented in tables and charts as was deemed appropriate in the study. The study findings indicated that private hospitals had a higher Data Envelopment Analysis score compared to the public and faith based hospitals. The findings implied that private hospitals were generally efficient than other type of hospitals. Further, the study determined that supply chain orientation had a positive significant relationship with performance. The study also found an R2 value of 0.401 which implied that 40.1% of the variation in performance of hospitals in Kenya could be attributed to supply chain orientation. The study concluded that supply chain orientation was critical in the performance of hospitals in Kenya. The study also concluded that the suppliers and strategic partners were found to be reliable and generally the hospitals were satisfied with their current suppliers. The study recommended that it is imperative to invest in ICT to manage all supply chain processes thereby eliminating wastes. The notable areas that the study recommends for improvement include aligning of the procurement process, human resource management and improvement in the supply chain service charter. Keywords": Supply Chain Orientation, Performance, Hospitals, National Hospital Insurance Fund. View Full PDF Version

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