Munodani Chapano,

Management College of Southern Africa.

CITATION: Chapano M. (2017), Staff perception of the career management system: A case of a tertiary institution in South Africa: International journal of Human Resource & Procurement (IJHRP), volume 3 (XI), 17 -32. ISSN 2105 6008.


The modern work environment which is characterized by volatility sees many organizations keeping their career management system on a spotlight in an endeavour to accentuate talent retention and dwindle employee turnover. Therefore, staff turnover at institution-X is of major concern. Majority of academic staff members at institution-X seemed to be unhappy with the career management structure of the organisation. The institution had experienced an incessant increment in employee turnover during the past two years. Exit interviews held with the leaving staff revealed that the employees experienced low motivation and high job dissatisfaction, which were attributed to the lack of a proper career management structure in the organisation. The purpose of this study is, therefore, to assess the perception of the academic staff members of institution-X in Cape Town, South Africa about the effectiveness of the organisation’s career management structure. Consequently, perceptual data was gathered using a self-administered, structured questionnaire from 60 participants who were academic staff of the institution. Stratified and simple random sampling was used to select the participants. With the help of the Statistical Package for the Social Sciences (SPSS) version 24, data was analysed using descriptive and inferential statistics. The findings revealed that staff members are moderately satisfied with the career management system in the organisation. It also emerged that staff members want a career management system that considers a formal process of development; and that includes numerous career development activities and tools to support career development. View Full PDF Version